Option |
Advantage |
Disadvantage |
Comments |
Capacity Option: |
|
|
|
Changing inventory levels |
Changes in HR are gradual or none. |
Inventory holding costs may increase. Shortages may result in lost sales. |
Applies mainly to production not service, operations. |
Varying workforce size by hiring or layoffs |
Avoids the costs of other alternatives. |
Hiring, layoff, and training costs may be significant. |
Used where changing inventory size of labor pool is large. |
Varying production rates through overtime or idle time |
Matches seasonal fluctuations without hiring/training costs. |
Overtime premiums; tired workers; may not meet demand. |
Allows flexibility within the aggregate plan. |
Subcontracting |
Permits flexibility and smoothing to the firm's output |
Loss of quality control; reduced profits; loss of future business. |
Applies mainly in production settings. |
Using part time workers |
Is less costly and more flexible than full-time workers. |
High turnover/training costs; quality suffers; scheduling difficult. |
Good for unskilled jobs in areas with large temporary labor pools. |
Demand Option: |
|
|
|
Influencing demand |
Tries to use excess capacity. Discounts draw new customers |
Uncertainty in demand. Hard to match demand to supply exactly. |
Creates marketing ideas. Overbooking used in some businesses. |
Back ordering during high-demand periods |
May avoid overtime. Keeps capacity constant. |
Customer must be willing to wait for an order or goodwill is lots. |
Many companies back order. |
Counter seasonal product and service mixing |
Fully utilizes resources; allows stable workforce. |
May require skills or equipment outside firm's areas of expertise. |
Risky finding products or services with opposite demand patterns. |